Important Resources4 articlesCan I use my address with my bank or other financial institution/Credit Card Company? How does my Traveling Mailbox Address effect my Taxes?Can my Traveling Mailbox Address be used for Voting Purposes?Show all
Getting Started & How It Works3 articlesI am moving soon, how soon should I signup and start my Traveling Mailbox?What address are you looking for when I signup for your service?Where is my mail?Show all
USPS Change of Address7 articlesHow do I forward my existing mail to Traveling Mailbox?Should I choose a temporary or permanent USPS change of address?Does completing USPS Form 1583 automatically forward my mail?Show all
Addresses & Locations11 articlesDo I need to use the box number or suite number in my address?Can I go to my Address and pickup my mail or packages?Does Traveling Mailbox offer international addresses to receive mail at? Show all
Plans & Billing9 articlesHow do I update the payment method associated with my Traveling Mailbox Subscription?I requested a refund on a closed credit/debit card account. How do I receive those funds?Do my Envelope and Page Scans Rollover to the next month?Show all
USPS Form 158310 articlesHow do I complete the USPS Form 1583?Can I receive mail under an Alias?How do I add a new recipient to my account?Show all
Support & Contact Us2 articlesWhat are the hours of service at Traveling Mailbox?How do I contact Traveling Mailbox?Show all
Managing Your Mailbox9 articlesWhy am I not receiving emails from Traveling Mailbox?How do I add/edit folders to place my mail in?Can you explain the options under the blue "Request Action" dropdown?Show all
Mail Scanning7 articlesWhat do you do with Junk Mail that I receive?Can you Open and Scan my mail automatically?Can you scan the back of my credit card?Show all
Mail Forwarding8 articlesHow do I ship something that I received in my Traveling Mailbox?Can we ship to an international address (Non-US Address)Who completes Customs Documentation when Shipping Mail & Packages Internationally?Show all
Packages7 articlesCan you consolidate and ship my packages in one larger package?A package was sent to you accidentally, can you return it?Where do I send Packages so that they can be forwarded to me?Show all
Shipping Rates & Tracking6 articlesWhere can I find my Tracking Number for a shipment that I created?What shipping carriers can I ship my mail and packages with from my Traveling Mailbox?How much does it cost to forward my mail or packages?Show all
Check Deposits10 articlesHow do I request a check deposit?Can Traveling Mailbox Electronically deposit my check to my bank account?How much does check deposit services cost?Show all
Mobile App9 articlesHow do I turn on Face ID?How do I download and sign in to the Traveling Mailbox app?Why can’t I sign in to the mobile app?Show all
Security & Privacy2 articlesHow do I turn on 2FA / Multi-Factor Authentication?How do I reset my password?Show all
Switching Addresses8 articlesHow do I change my Traveling Mailbox Address to a different address?Do I Need a New USPS Form 1583 When Switching Addresses?Will My Mail Automatically Transfer to My New Traveling Mailbox Address?Show all
Account Closure & Reactivation4 articlesWhat do I do when I am ready to close my Traveling Mailbox?Can I keep my account when I am not traveling?How do I reactivate my Traveling Mailbox Account?Show all
Integrations6 articlesHow do I integrate with Google Drive?How do I integrate with Evernote?How do I integrate with Box.com?Show all
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